Section 1 – What Do We Do with Your Information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide such as your name, address, phone number, and email address.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, promotions, service updates, or special offers.

Section 2 – Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your payment, place an order, arrange for delivery, request a quotation, or return a purchase, we imply that you consent to our collecting and using it for that specific purpose only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at:

Email: frescobike@gmail.com
Address: 62, Jalan Metro Pudu 2, Fraser Business Park, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Section 3 – Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Section 4 – Third-Party Services

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Certain third-party service providers, such as payment gateways and delivery services, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

Section 5 – Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Section 6 – Cookies

Our website uses cookies to maintain your browsing session, improve user experience, and analyse traffic. Cookies do not store personally identifiable information.

You may choose to disable cookies through your browser settings; however, this may affect certain website functionalities.

Section 7 – Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

Section 8 – Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at:

Email: frescobike@gmail.com
Business Name: Fresco Cocoa Supply Plt 
Location: 62, Jalan Metro Pudu 2, Fraser Business Park, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.