New Fresco Bike 2-Year Warranty For Frame & Motor Coverage

At Fresco Bike Malaysia, we stand behind the quality and durability of our electric wheelchairs. Your peace of mind matters — that’s why we’ve extended our warranty coverage for key components. Every electric wheelchair or mobility device you purchase from us is covered under a new 2 Year and 1-Year Limited Warranty, designed to support you long after the sale.

2 Year Warranty

Frame & Motor
Built to last — enjoy extended protection for the most important components of your electric wheelchair.

Warranty Coverage Overview

Component	Warranty Period	What’s Covered
Frame	2 Years	Manufacturing defects & structural failure under normal use
Motor	2 Years	Motor malfunction or defects in materials/workmanship
Controller	1 Year	Faults due to defects (normal usage)
Battery	1 Year	Capacity issues or failure unrelated to misuse
Charger	1 Year	Charger defects or failure
Other Parts	Unavailable	Unavailable

Warranty Coverage

Our 2 and 1-Year Warranty applies to all Fresco Bike electric wheelchair and other models, which includes protection for the following parts:

Motor
Covered for manufacturing defects or performance failure under normal use.
Battery
Includes for failure to charge, loss of capacity, or internal malfunction (non-accidental).
Charger
Covers issues like faulty charging, overheating, or broken cables.
Controller / Joystick
Covering operational failure, connectivity issues, or internal damage (excluding impact/water damage).
Frame & Motor
Extended 2-year warranty — covers structural integrity, welding defects, or frame breakage not caused by misuse.

If any of these components fail under normal usage during the warranty period, we’ll repair or replace the parts at no cost.

How to Claim Your Warranty

Making a claim is easy. Just follow these steps:

Keep Your Receipt
Your original purchase receipt is required to validate the warranty.
Register Your Warranty
Fill out the warranty registration form on our website for smoother service.
Contact Us
Reach out to Fresco Malaysia or visit our store.
Let Us Inspect
Our technicians will inspect the item and verify the issue.
Repair or Replace
If your claim is valid, we will repair the product or replace it, depending on the condition.

@frescoservis Repair kerusi roda elektrik percuma? #frescobike #kerusirodaelektrik #wheelchairrepair #repairwheelchair #electricwheelchair #kerusirodamalaysia #kerusiroda ♬ original sound - fresco service - frescoservis

@frescoservis Nak tahu berapa harga repair dan servis kerusi roda elektrik? boleh tengok ni... #frescobike #electricwheelchair #kerusirodaelektrik #repairwheelchair #wheelchairrepair ♬ original sound - fresco service - frescoservis

@frescoservis Repair kerusi roda elektrik. Tukar bateri dan controller. #frescobike #electricwheelchair #kerusiroda #kerusirodaelektrik ♬ original sound - fresco service - frescoservis

Reliable Products, Guaranteed Support

Fill out the warranty registration form on our website. This helps us to match your purchase details and provide support efficiently quickly. The form is simple and only takes a few minutes to complete. Providing accurate information ensur

Reliable Products, Guaranteed Support

We’re here to ensure your electric wheelchair performs exactly the way it should — and if it doesn’t, we’ll make it right. That’s a promise you can trust every time you choose Fresco Bike. From the moment you make a purchase to the rare occasion you need a repair, we’ve got your back. Our dedicated support team, clear warranty coverage, and long-term commitment to mobility care mean your experience is smooth, fast, and worry-free.